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Vivienne Begg, Structured Writing Facilitator

Compliance documentation may be a subject you view as a necessary evil. Necessary because you need it in place to ensure you comply with government and industry regulations, keep your staff and customers safe, and that your staff can carry out their work effectively and efficiently.

You may also see it as evil because writing or updating compliance documentation is yet another task to fit into your already busy schedule. And it’s probably a task that you don’t have specific skills or experience in.

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The issues that really matter to L&D professionals

by Stephen De Kalb, Senior Marketing Consultant

A major predicament facing every L&D leader is staying abreast of the latest trends and technologies that impact their profession. Or will.

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by Stephen De Kalb, Senior Marketing Consultant

Change may be one of business life’s constants, but most change programs - three out of four if you believe the statistics - fail.

Rather of wading through yet another exhaustive checklist of tricks and traps of organisational change, let’s take US President Harry S. Truman’s “show me” approach and instead look at, and learn from, three organisations and their leaders who succeeded spectacularly at organisational change.

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by Vivienne Begg, Structured Writing Facilitator

As an experienced facilitator of a range of writing courses, I’m getting more and more requests from organisations and individuals looking for courses on writing business cases.

So, what is a business case? Typically, a business case is a document whose purpose is to support or influence decision-making by proving that a particular course of action makes good business sense.

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by Vivienne Begg, Structured Writing Facilitator

Writing is often time-consuming and costly

A key concern I’ve picked up from clients in recent months is the time it takes staff to prepare and finalise a written document. Participants in my writing workshops often complain about the length of the document review process, and the number of drafts required before their managers approve and circulate a document.

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